--- title: "Sub-processors" canonical: "https://wiki.brokenbuild.net/space/TRUST/3269034006/Sub-processors" format: markdown --- **Last revision date – May 5, 2026.** We are not in the business of selling any of your data, including personal data, to other third parties or advertisers. But Broken Build may use the third party providers mentioned below (“**Sub-processors**”) to process your data which sometimes includes personal data. During processing of your data, Sub-processors are obliged to comply with the instructions of Broken Build and to act in strict accordance with the terms of the agreement concluded between Broken Build and the Sub-processors. Below you may find a list of our Sub-processors and detailed information on how they process your data. You should always check the privacy settings and notices of the Sub-processors to understand how those third parties may use your data. [Company-wide sub-processors](https://brokenbuild.atlassian.net/wiki/spaces/TRUST/pages/3269034006/Sub-processors#Company-wide-Sub-processors) is the list of partners the company uses for all Apps and for our business in general. The list of partners engaged within each particular App (in addition to the company-wide sub-processors): - [https://brokenbuild.atlassian.net/wiki/spaces/TRUST/pages/3270410241](https://brokenbuild.atlassian.net/wiki/spaces/TRUST/pages/3270410241) - [https://brokenbuild.atlassian.net/wiki/spaces/TRUST/pages/3270508545](https://brokenbuild.atlassian.net/wiki/spaces/TRUST/pages/3270508545) - [https://brokenbuild.atlassian.net/wiki/spaces/TRUST/pages/3757932560](https://brokenbuild.atlassian.net/wiki/spaces/TRUST/pages/3757932560) - [https://brokenbuild.atlassian.net/wiki/spaces/TRUST/pages/3947823105](https://brokenbuild.atlassian.net/wiki/spaces/TRUST/pages/3947823105) - [https://brokenbuild.atlassian.net/wiki/spaces/TRUST/pages/3284926465](https://brokenbuild.atlassian.net/wiki/spaces/TRUST/pages/3284926465) - [https://brokenbuild.atlassian.net/wiki/spaces/TRUST/pages/5068816452](https://brokenbuild.atlassian.net/wiki/spaces/TRUST/pages/5068816452) - [https://brokenbuild.atlassian.net/wiki/spaces/TRUST/pages/5068816479](https://brokenbuild.atlassian.net/wiki/spaces/TRUST/pages/5068816479) - [https://brokenbuild.atlassian.net/wiki/spaces/TRUST/pages/5068718169](https://brokenbuild.atlassian.net/wiki/spaces/TRUST/pages/5068718169) - [https://brokenbuild.atlassian.net/wiki/spaces/TRUST/pages/5068718142](https://brokenbuild.atlassian.net/wiki/spaces/TRUST/pages/5068718142) - [https://brokenbuild.atlassian.net/wiki/spaces/TRUST/pages/5068816506](https://brokenbuild.atlassian.net/wiki/spaces/TRUST/pages/5068816506) # Company-wide Sub-processors | | | | | | | | --- | --- | --- | --- | --- | --- | | **Name** | **Purpose** | **Which data is accessed by the Sub-processor** | **When it is accessed** | **Where it is stored, if applicable** | **App Scope **
**(whether it’s about Cloud Apps or Software Apps)** | | **Active Campaign, Inc.**
[DPA](https://www.activecampaign.com/legal/dpa)
[Privacy Policy](https://www.activecampaign.com/legal/privacy-policy) | Email marketing, automation, and CRM used to send updates, information about our products and other marketing we deem interesting to your company (our Customer). | The data is both processed and stored:
1. Non-personal Customer’s company data, including: company name, license information, Atlassian Host ID.
2. Personal data related to our Customer:
- the Customer’s name (if the Customer is an individual) - Technical contact data (email address, full name) - Billing contact data  (email address,  full name)
3. Analytical and statistical data based on Customer responses. | When Broken Build initiates email campaign | USA | Not applicable | | **Atlassian Marketplace partner admin portal**
**(Atlassian Pty Ltd)**
[Privacy Policy](https://www.atlassian.com/legal/privacy-policy#what-this-policy-covers)
[DPA](https://www.atlassian.com/legal/data-processing-addendum)
[Data Transfer Impact Assessment](https://www.atlassian.com/legal/data-transfer-impact-assessment) | Online platform for communication between Atlassian and Broken Build, used to administer our relationship with Customers and to get licensing information. | The data is both processed and stored:
1.Non-personal Customer’s company data, including: company name, license information, Atlassian Host ID.
2. Personal data related to our Customer:
- the Customer’s name (if the Customer is an individual) - Technical contact data(email address, full name) - Billing contact data (email address,  full name) | 1. When you start a trial on the App. 2. When you purchase the App. 3. When any license lifecycle event occurs. | USA | Not applicable | | **Calendly Inc.**
[DPA](https://calendly.com/dpa)
[Privacy Notice](https://calendly.com/privacy) | Online appointment booking service used to easily book the meeting with us. | The data is both processed and stored:
1.End User personal data (if and as provided by data subject):
- Email address - Full name - Other information you provide to us in connection with the support matter or booking and conducting online meetings, as well as the responses to surveys (such as list of invitees that the call initiator would like to additionally invite;** meeting preparation notes)** | When you book the meeting with us through Calendly | USA | Cloud and Software Apps | | **Chart Mogul GmbH & Co**
[Privacy and Cookies Policy](https://chartmogul.com/privacy/) | Financial analytics service for SaaS companies used to ensure financial efficiency of our agreements. | The data is both processed and stored:
1. Non-personal company data, including: company name, license information, Atlassian Host ID.
2. Personal data related to our Customer:
- the Customer’s name (if the Customer is an individual) - Technical contact data (email address, full name) - Billing contact data  (email address, full name) | 1. When you start a trial on the App. 2. When you purchase the App. 3. When any license lifecycle events occur. | EU | Not applicable | | **Google Analytics**
**(Google, Inc.)**
[Privacy Policy](https://policies.google.com/privacy?hl=en-US)
[Data Processing Terms](https://business.safety.google/adsprocessorterms/) | Analytics service used to enhance our Website and the Apps web pages on Atlassian Marketplace. | The data is both processed and stored:
1. End User device technical information:
- Name and version of browser - OS name, version - IP address - City, country | When you visit the Website, as well as Atlassian Marketplace web pages related to our Apps | Global | Not applicable | | **Google Calendar, Google Meet (Google, Inc.)**
[Privacy Policy](https://policies.google.com/privacy?hl=en-US)
[Data Processing Terms](https://business.safety.google/adsprocessorterms/) | Online services for booking and conducting appointments with us, used to add meetings to Google Calendar of particular Broken Build representatives and to conduct such meetings. | The data is both processed and stored:
1. End User personal data (if and as provided by data subject):
- Email address - Full name - Other information you provide to us in connection with the support matter or booking a meeting (such as a list of invitees that the call initiator would like to additionally invite; meeting preparation notes) | When you book the meeting with us through Calendly | Global | Cloud and Software Apps | | **Private entrepreneurs (individual contractors)**
If you would like to review a DPA signed with individual contractors, please, send the relevant request to: [security@brokenbuild.net](mailto:security@brokenbuild.net) | To develop and test Apps, enhance their functionality, and improve your usage experience. | The data is processed but not stored:
1.Non-personal company data, including: company name, license information.
2. Personal data related to our Customer:
- the Customer’s name and/or email (if the Customer is an individual); - Technical contact data (email address, full name); - Billing contact data (email address, full name).
3. End User data:
- Anonymized user ID - Jira issue standard fields: - Issue key - Issue type - Issue status - Assignee (anonymized user ID, username, full name, URL to avatar, status) - personal data - Sprint ID - Created date - Reporter  (anonymized user ID, username, full name, URL to avatar, status) - personal data - Changelog - may contain personal data - App (chart) configuration including: - Chart title - JQL filter - may contain personal data - Device and browser information (IP address, browser, locale, operating system)
4. App environment data:
- Atlassian host ID - Jira version - App version
5. End User personal data (if and as provided by data subject):
- Email address; - Full name.
6. Generate analytical and statistical data based on the Customer responses.
7. Other information provided by End User in connection with the support matter, which could include personal data:
- Ticket description; - Screenshots; - Screen casts; - HAR files etc.
8. Other information you provide to us in connection with the booking and conducting online meetings, as well as the responses to surveys (such as list of invitees that the call initiator would like to additionally invite;
** **meeting preparation notes).
9. End User requests and feedback on improving the Apps.. | Anytime while private entrepreneurs are in contractual relations with Broken Build and provide support services. | Ukraine | Cloud and Software Apps |